Frequently Asked Questions
DOMESTIC ORDERS
❃ STICKER-MAIL❃
Orders only containing stickers will be shipped with USPS First Class letter mail. This shipping option does not include tracking. The cost is a little more than a stamp to cover materials.
❃ PRINT-MAIL ❃
Any order that containing a print will be shipped with USPS First Class (includes tracking). All prints are sent in rigid mailers. I am currently charging a flat rate of $4.00 for all domestic orders containing prints.
INTERNATIONAL ORDERS
❃ STICKER MAIL - INTERNATIONAL ❃
For international orders (outside of the USA) only containing stickers. Shipped with USPS First Class Mail (no tracking).
❃ PRINT MAIL - INTERNATIONAL ❃
All international orders containing prints will be shipped with USPS First Class International (includes shipping). All prints are sent in rigid mailers.I charge a flat rate of $10.00 for all International orders containing prints
❃ VAT TAXES AND IMPORT FEES ❃
I, Emily Black, am not responsible for collecting VAT import taxes or fees. When ordering from this shop, the buyer understands they are liable for any VAT charges/ fees.
❃ SHIPPING RESTRICTIONS❃
Currently there are some places I cannot ship to. Please check out this page before placing an order.
OTHER
❃ RETURNS AND EXCHANGES ❃
I currently don't accept any returns or exchanges, but if there are any issues, or if there are any problems with your order please contact me.
❃ PACKAGING ❃
My goal is to produce the least amount of waste possible, so all the packaging is curb-side recyclable including the glassine bags prints are wrapped in. Occasionally, I will also reuse shipping supplies!